Remote IT Support Services

Stress-Free - IT Support Services for your Business

No Hassle, No Fuss, Just Professional IT Support.

A modern workspace with a focus on technology. In the foreground, there is a black laptop with a distinctive logo placed on a table beside a smartphone propped on a stand. A man is sitting in the background, also using a similar laptop. The setting is minimalistic with a combination of white furniture and a textured brick wall.
A modern workspace with a focus on technology. In the foreground, there is a black laptop with a distinctive logo placed on a table beside a smartphone propped on a stand. A man is sitting in the background, also using a similar laptop. The setting is minimalistic with a combination of white furniture and a textured brick wall.
Virtualization & Cloud Solutions:
  • Design, deployment, and management of VMware vSphere, vCenter, ESXi environments.

  • Cloud automation and orchestration using vRealize Automation (vRA).

  • Performance and capacity monitoring through vRealize Operations (vROps).

  • Site Recovery Management (SRM) for business continuity

Storage Solutions - SAN Fabric & Networking:

Expert deployment and support for enterprise storage systems:

  • Vendors: Hitachi, NetApp, HP, SUN, Quantum

  • Storage architecture design, configuration, data migration, and optimization.

IT Infrastructure Management

We provide end-to-end Support and management of your IT infrastructure — Remote, on-premises, hybrid, or cloud-based — ensuring uptime, performance, and scalability.

Identity & Access Management (IAM):
  • ServiceNow, BMC for ITSM and workflow automation.

  • Identity solutions: One Identity, SailPoint Identity IQ, CyberArk

  • Active Directory, LDAP – design, maintenance, and security hardening

Backup & Disaster Recovery:
  • Enterprise backup solutions: Veritas NetBackup, Backup Exec, EMC Avamar, Data Domain & Commvault and more.

  • Backup policy design, restore testing, data protection compliance.

  • Disaster Recovery planning, testing, and end-to-end management

Operating Systems & Platform Support
  • Windows Server (2022,2019, 2016, 2012, 2008)

  • Linux environments with Red Hat Enterprise Linux (RHEL)

  • Patch management, configuration, troubleshooting.

  • Automation Scripting (PowerShell, Ansible, Bash, Python and more)

Working remotely or onsite we understand the IT support needs of each and every specific business we see. In order to ensure systems are running smoothly at all times we offer a 24 hour service. This makes us available to you when most required.
Servers / Desktop / Laptops :
  • Windows Server (2022,2019, 2016, 2012, 2008)

  • Linux environments with Red Hat Enterprise Linux (RHEL)

  • Patch management, configuration, troubleshooting.

IT Support FAQs

What services do you offer?

We offer IT support, cloud automation, data storage, and backup solutions tailored for businesses.

How can I contact support?

You can reach our support team via email or phone listed on our website.

What industries do you serve?

We serve various industries, providing enterprise-grade IT solutions to meet diverse business needs and challenges.

Do you provide custom solutions?

Yes, we tailor our IT solutions to fit the specific requirements of your business.

What is your backup strategy?

Our backup strategy includes using industry-leading tools to ensure data integrity and disaster recovery.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Micron-IT transformed our IT Infrastructure, provided reliable support and innovative solutions for our business.

Tech Solutions

A dimly lit server room with multiple racks of computer servers surrounded by cables and various technical equipment. The space has an industrial feel with visible pipes and ductwork, and a sign on one rack stating 'Do not use'.
A dimly lit server room with multiple racks of computer servers surrounded by cables and various technical equipment. The space has an industrial feel with visible pipes and ductwork, and a sign on one rack stating 'Do not use'.

Their expertise in automation and DR backup solutions has greatly improved our operational efficiency.

Business Corp

A data center with rows of servers in racks, featuring various network and power connections. Orange and black cables are visible, alongside multiple server units with indicator lights. The environment appears organized with subdued lighting.
A data center with rows of servers in racks, featuring various network and power connections. Orange and black cables are visible, alongside multiple server units with indicator lights. The environment appears organized with subdued lighting.
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